Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the perfect fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly; however, you can request a change within 60 minutes of purchase by contacting our support team.
What materials do you use in your clothing?
SAME is committed to quality. We use a mix of premium natural fibers and high-grade synthetics, detailed in the 'Materials' section of each item.
Do you restock items that are sold out?
Many of our seasonal pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page.
How should I care for my SAME garments?
To ensure longevity, follow the care label instructions inside the garment. Generally, we recommend cold washes and air drying.
Is international shipping available?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.